Terms of Service

Last Updated: 10 March 2025

Welcome to My Cleaning Green. These Terms of Service (“Terms”) govern your use of our website [https://mycleaninggreen.com] (“Site”) and the house cleaning services (“Services”) we provide in Texas. By accessing or using our Site or Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our Services, you represent that you are at least 18 years old and legally capable of entering into an agreement. If you do not agree with these Terms, you must discontinue use of our Site and Services.

2. Services Provided

We provide residential cleaning services as described on our Site. The scope, pricing, and terms of service are subject to change at our discretion.

3. Appointments and Cancellation Policy

Customers may schedule cleaning services via our Site, phone, or email.

We require at least 24 hours’ notice for cancellations or rescheduling. Cancellations made within 24 hours of the appointment may be subject to a cancellation fee.

We reserve the right to refuse service or cancel appointments for reasons including but not limited to unsafe conditions, harassment, or non-payment.

4. Payment Terms

Payment is due at the time of service unless otherwise agreed upon.

We accept credit/debit cards.

Late payments may be subject to additional fees and collection procedures.

5. Satisfaction Guarantee and Liability

We strive for customer satisfaction. If you are dissatisfied with our Services, please notify us within 24 hours, and we will attempt to address the issue.

Our liability is limited to the amount paid for the Services. We are not responsible for pre-existing damages, lost items, or damages arising from normal cleaning activities.

6. Customer Responsibilities

Customers must provide a safe working environment, including access to electricity and water.

Customers must secure or remove fragile, valuable, or sensitive items prior to cleaning.

We are not responsible for damage to unsecured items.

7. Privacy Policy

We respect your privacy. Our collection and use of personal information are governed by our Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our Services.

9. Dispute Resolution

Any disputes arising from these Terms shall be resolved through mediation or binding arbitration in Texas, unless prohibited by law.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Your continued use of our Services constitutes acceptance of the revised Terms.

11. Contact Information

For questions about these Terms, contact us at:

Cleaning Green
Phone: +1 (512) 971 – 2498
Email: contact@mycleaninggreen.com

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.